Our services

Whatever the size or nature of a law firm, Moneypenny's award-winning telephone support is there to improve customer service, support existing in-house telephone receptionists and bring cost savings to the bottom line.

Moneypenny, the UK's leading telephone answering service, is fully endorsed by the Law Society and currently handles calls for more than 1,000 partners across the UK, giving flexibility and skilled support as and when needed.

From supporting employees at busy times and providing cover on a temporary basis, to operating as a fully outsourced switchboard, Moneypenny's service can be tailored to meet a firm's needs - whatever their requirements.

Just as if based in a firm's office, a dedicated Moneypenny Receptionist and immediate team will ensure every call is answered promptly and professionally, no opportunities are missed and that the firm benefits from a comprehensive business continuity policy.

With an abbreviated diary for each member of the team at their fingertips, a Moneypenny Receptionist will handle calls and messages to suit each employee's particular needs, either by putting calls through to direct lines or mobiles or passing messages on via email or SMS.